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Get this plan

Essential plan

Choose the extra services, enter your billing details and review the summary before going to payment.

  1. Step 1 of 3: 1. Extra services
  2. Step 2 of 3: 2. Billing details
  3. Step 3 of 3: 3. Summary and payment

Would you like to add extra services?

Fit the plan to your operation. Monthly services are added to your monthly fee and one-time ones are charged once with the first payment; you can change them later with your advisor.

Additional visit pack Scheduled on-site visits on top of those in your plan.

$85,000 per visit a month + VAT

Additional STAND BY (outside business hours) Support outside business hours for critical cases. Already included in Strategic.

$145,000 per incident (monthly allowance) + VAT

Additional asset inventory An extra update of the valued inventory. Charged per device, once for each service performed.

$8,000 per device · one-time, per service (not added to the monthly fee) + VAT

Additional preventive maintenance Physical maintenance and logical clean-up of computers. Charged per device, once for each service performed.

$23,000 per device · one-time, per service (not added to the monthly fee) + VAT

Intranet development hours Extra hours to improve your intranet or BPM workflows.

$85,000 per hour a month + VAT

Cybersecurity assessment Review of network, computers and access with a report and remediation plan. Quoted by your advisor. Quoted by your advisor.
Contact us · Cybersecurity assessment
Quality documentation IT procedures for audits and certifications, in your name.

$350,000 per service a month + VAT

Business continuity plan Risk analysis, contingency plan and drills so your operation keeps running through failures, disasters or cyberattacks. Quoted by your advisor.
Contact us · Business continuity plan
IT leadership (optional) Outsourced technology director: strategic planning, projects, cybersecurity policy and training. Quoted by your advisor.
Contact us · IT leadership (optional)
How do you want to pay?
Number of monthly automatic debit charges.

Billing details

Review your order

Confirmation and acceptance

By confirming you accept:

Your service agreement will reach you by email from our Opta platform.

Monthly with automatic debit

I hereby give prior, express and informed authorization to IT SISTEMAS Y SOLUCIONES S.A.S. (IT2S), Tax ID (NIT) 901197078-8, to automatically charge, through the Wompi payment gateway (Bancolombia), the payment method I register for the amount of the stated service or contract, on day [chosen billing day] of each month, not exceeding a monthly cap of the stated monthly cap. If the billing day is not a business day, the charge may be made on the next business day; if a charge is declined, it may be retried on the following days, with no double charges. I declare that I am the holder of, or am authorized to use, the registered payment method. IT2S does not store card or account data: such data is held by Wompi under PCI DSS standards. I will receive a receipt for each charge by email. I may cancel this authorization at any time, free of charge, through the cancellation link sent to my email or by contacting IT2S customer service; cancellation applies to charges after my request. I retain the right to request a payment reversal in the cases provided for in Article 51 of Law 1480 of 2011 and Decree 1074 of 2015 (Decree 587 of 2016), and to file petitions, complaints and claims (PQRS) through the website. I authorize the processing of my personal data to manage this direct debit, billing and customer service, in accordance with Law 1581 of 2012, Decree 1377 of 2013 and IT2S's Personal Data Processing Policy published on the website, which I acknowledge. You enroll the payment method in the payment step.

The server calculates the final total with current prices when the order is placed.

Essential plan

Made for small businesses and entrepreneurs who need reliable support without an in-house IT department.

Scope: Up to 15 users · 2 servers

Includes

  • Up to 10 priority visits a month
  • Asset inventory once a year
  • IT diagnostics lab
Free assessment

Request your free assessment

An IT2S engineer reviews your operation and tells you what to contract first.

Customer care

File your request (PQRS)

Requests, complaints, claims, withdrawals, refunds, suggestions, compliments and requests about your personal data (habeas data). We assign you a filing number and email you an acknowledgement with it.

Type of request
Which right do you want to exercise? Law 1581 of 2012

To protect your data we verify your identity before answering: attach a copy of your ID document (required).

Required if you choose habeas data: attach a copy of your ID document.

Answer times: 15 business days in general; for habeas data, 10 business days for inquiries (know your data or proof of authorization) and 15 for claims.

Customer payments portal

Pay your services online

IT2S and COLCO payments portal: enter your invoice amount or the one agreed with your advisor, apply your discount code if you have one, or send us your Bre-B receipt.

  • Card, PSE, Nequi and more methods with Wompi
  • Monthly automatic debit with a cap you set
  • We never store card or account details

Between $2,000 and $50,000,000, in whole pesos.

We take you to Wompi’s secure platform to choose your payment method and enter your details. This site never sees or stores them.