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OptaContacto: your contact center in one place

What is OptaContacto? OptaContacto is the contact center software in the Opta family, sold by COLCO. Serve your customers on every channel from a single place. It is contracted with a monthly subscription and a one-time implementation fee, and deployed on it2sCloud.

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Implementation

From signing to running in weeks

DiscoveryWe understand your process before configuring.
Setup and migrationWe set up the product and load your information.
TrainingWe train your people by role.
Ongoing supportSupport and continuous improvement.

Monthly subscription + one-time implementation

Get a quote for OptaContacto from a COLCO advisor for your operation.

Monthly subscription
One-time implementation fee
Deployed on it2sCloud

Cloud software (SaaS): VAT-exempt in Colombia (art. 476 of the Tax Code).

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Frequently asked questions about OptaContacto

How do I get OptaContacto?

With a monthly subscription and a one-time implementation fee. A COLCO advisor quotes it for your operation.

Where is OptaContacto hosted?

It is deployed on it2sCloud.

Opta family

Other products in the Opta family

See all Opta products

Business management

Sales, purchasing, inventory, accounting and DIAN electronic invoicing in a single system.

optaerp.com ↗

Sales management

Customers, opportunities and sales follow-up so your team sells more and doesn’t lose deals.

Warehouse management

Warehouses, locations, receiving and shipping with traceability of every movement.

Employee and visitor entry with logging, schedules and real-time reports.

Fast checkout connected to your inventory and electronic invoicing.

Process workflows

Automate your company’s approvals, requests and workflows.

IT service management (ITSM)

ITSM service desk: tickets, SLAs, asset inventory, users and a password vault.